7/1/2026, 11:45:05 AM
Decision summary
Collect seller refund policies that reduce avoidable losses.
Verify payments independently
Do not release goods or funds until you confirm inside your bank app.
Escalate suspicious requests
Use the official support channel instead of replying to the scam chat.
Report identifiers
Send handles, phone numbers, and payment links so TrustOps can corroborate.
Playbook sections
The fraudster uses fake evidence or a temporary credit claim to trigger a real refund from the seller.
Refund pressure exploits customer-service instincts and uncertainty about bank delays.
Refund only after confirming settlement and through the original payment channel where possible.
Do not refund to a new account because a stranger claims urgency.
Collect seller refund policies that reduce avoidable losses.
Forum status
This public thread is a moderated briefing surface. Fresh evidence and supporting notes go through reviewed submission routes before TrustOps updates the public thread. Use reports for incident evidence, Ask TrustOps for questions, and fraud cards for card-specific deliberation.
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