Pattern detected
Users are being pressured to confirm arrival or progress before a worker is physically present.
Ecosystem SafetyHighHigh confidence
Arrival-code abuse warning
Approved guidance for customers and Guild members facing requests to confirm arrival before the worker is on site.
10 February 2025BuyersGuild MembersService Providers
Why it matters
Once a false arrival step is accepted, later disputes become harder to investigate and resolve quickly.
Context
Treat any early arrival-confirmation request as a risk signal. Confirm the Guild member or service provider inside the platform before taking any action.
Who is affected
Customers, Guild members, Curators, and service providers handling governed service fulfilment.
Products
QubictryQubicweb
Channels
ChatPhone
Audience
BuyersGuild MembersService Providers
Observed signals
- • Requests to confirm arrival before anyone is on site
- • Pressure delivered over unverified chat or phone channels
Warning signs
- • You are asked to confirm arrival before anyone is on site.
- • The request arrives over an unverified chat or phone line.
Recommended action
Verify the artisan or service provider inside the platform before sharing any arrival code or service confirmation.
- • Verify the artisan inside the platform before sharing any code.
Where to report or verify
- • Use the verified in-app support or reporting flow.
Public disclaimer
Trust Notes are based on observed patterns and available signals. They are provided for awareness and prevention. They are not legal findings or formal accusations.