Act within 72 hours
Report within 24 hours (CBN allows another 48 hours if you explain delays), keep evidence for the first 72 hours, and tell us if other banks are involved.
E-Fraud Watch
Report authorised push payment fraud within 24 hours, capture every instruction, and download a case pack that any bank or law enforcement unit can review instantly.
Act within 72 hours
Report within 24 hours (CBN allows another 48 hours if you explain delays), keep evidence for the first 72 hours, and tell us if other banks are involved.
Official channels only
You can report through the hotline, WhatsApp, email, or the web form below. We never ask you to install remote control apps.
Audit-ready case packs
Every submission generates a zipped evidence pack (complaint letter, timeline, uploaded files) you can send to your bank, solicitor, or police unit.
Report through any channel
CBN APP fraud guidance requires hotline, email, mobile app, social media, and toll-free support. Every contact listed here is monitored around the clock by TrustOps.
Toll-free hotline
0800-TRUSTOPS (24/7)
WhatsApp help desk
wa.me/2348008738737?text=E-Fraud%20Watchrescue@qubicweb.com
Official social handle
@qubicwatch (X, Instagram)
Emergency checklist
Gather transaction IDs, beneficiary accounts, screenshots of conversations, and any stop-payment instructions you already issued. The checklist takes under two minutes.
Why we ask for this informationEntry points
Your privacy
Built so you can warn the next person without putting yourself at risk.